Data Deletion

Submit a deletion request through https://tharaai.com/contact with the request type, organization name, account or data scope, and a trusted contact channel.

We verify the requester’s identity and authority to act for the relevant account or organization before deleting data.

After verification, we identify the data scope across accounts, channels, operational logs, and support data, then delete or anonymize data as appropriate.

We provide confirmation through the trusted contact channel when deletion is complete or when a legal or contractual exception prevents deletion of a specific record.

Deletion may not include anonymized records, audit records, legally required records, or backups that expire according to a defined retention cycle.

We acknowledge verified requests and process them within a reasonable operational period, typically within thirty days unless scope or legal requirements require more time.